Força de vendas
Mercos
O Mercos é um Força de Vendas e E-commerce B2B mais prático e completo do mercado.
Organize sua operação comercial de uma vez por todas.
Com o Mercos sua empresa automatiza a emissão dos pedidos, ... Saiba mais
Categoria: Força de vendas
Para equipes:
Segmentos:
Usuários ativos na plataforma:
Teste grátis: sim
R$147,00
Sobre
O Mercos é um Força de Vendas e E-commerce B2B mais prático e completo do mercado.
Organize sua operação comercial de uma vez por todas.
Com o Mercos sua empresa automatiza a emissão dos pedidos, vende online para seus clientes e integra tudo ao seu ERP.
Solução multiplataforma disponível para IOS e Android, que funciona online e offline. Através do Mercos, seus vendedores poderão emitir pedidos direto para o faturamento, sem a necessidade de redigitar no ERP. Além disso, planeje sua estratégia comercial e acompanhe a performance da sua equipe de vendas com gráficos e indicadores personalizáveis e intuitivos.
Atualmente são mais de 30 mil usuários que melhoraram a sua operação comercial, movimentando mais de R$40 bilhões, com mais de 6 mil clientes em sua carteira e mais de 200 ERPs integrados.
Conheça algumas funcionalidades:
- Agenda de visitas, ligações e outras atividades
- Campos personalizados no pedido
- Catálogo de produtos com fotos
- Categorias de produtos
- Categorias por cliente
- Controle de comissões
- Emissão, faturamento e histórico de pedidos
- Histórico de atendimentos realizados
- Importação de clientes e produtos
- Indicadores personalizados
- Segmentação de clientes
- Sugestão de reposições durante à venda
- Condição de pagamento por cliente
- Controle de metas
- Desconto máximo por usuário
- Tabelas de preço por cliente
- Tabelas de preço por vendedor
- Valor mínimo por condição de pagamento
- Alerta de títulos vencidos
- Check-in e check-out
- Políticas comerciais de descontos
- Relatório de curva ABC de clientes
- Rentabilidade
- Situação de carteira de clientes por região
- E muito mais...
Tenha indicadores comerciais atualizados em tempo real que podem ser personalizados para sua gestão como:
- Evolução de vendas geral e por vendedor
- Carteira de clientes ativos e inativos
- Curva ABC de clientes
- Quantidade vendida por produtos
O E-commerce B2B do Mercos é uma plataforma online para seus clientes comprarem quando e onde estiverem.
- Seu cliente pode comprar sempre que quiser, enquanto seu representante busca novos mercados.
- O portfólio da sua empresa completo na mão do seu cliente, além das políticas comerciais vigentes e produtos em destaque como lançamentos.
- O cliente pode consultar o histórico e o status dos seus pedidos.
- Permite analisar a navegação dos usuários na plataforma e usar estratégias de remarketing.
Além dessas funcionalidades, o Mercos possui diversas outras que podem melhorar sua operação comercial.
Solicite uma demonstração e saiba mais!
Pontos fortes
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Veja o que as pessoas que dizem
It is practical, uncomplicated and efficient. We have been working with the system for 1 decade. I recommend.
Excellent platform, I've been using it for a few years.Service and support note 1000
Terrible! When selling, they offer the perfect system, just start using it and the problem appears! The main thing is to detail the discount that the representative offers, when migrating to the integrated system (which they sold to me as complete) the discount does not appear!!!In other words, they sold the famous pig in a poke! Now I have to pay even without using it because of the fine!Sad and disappointing! Waste a lot of time for implementation and the main thing for a company won't work!!!And no, you don't show it in the contract and in the escort because from the beginning I made it clear that everything from the market that went to the bling had to be 100% the same and that's what they sold me! And nooooo it was the same! Now they blame the bling and the error is already starting because at Mercos they DO NOT calculate the discount percentage and at bling they do! If it goes wrong from Mercos, it goes wrong to BLING! AN initial MERCOS FAILURE! Where have you seen my representative who, at the time of sale, calculates the percentage item by item, whereas in bling it is automatically calculated! I repeat, the error starts with the market, which does not do this type of calculation! And you agreed with me!!! But the answer is: we can't do anything!
I don't recommend doing business, they say they integrate with the ERP, sign a contract, when we start the process everything is outsourced and no one is responsible. The programmer is outsourced, the person who sold it says it has nothing to do with it, the after-sales department says it has nothing to do with it because there is a contract. To summarize, we are protested by the company, no one can resolve it, finance does not have a telephone number. When it comes to selling, everything is 100%, when it comes to implementing it, it doesn't work and everyone who speaks says they have to resolve it with another sector.
I've been using Mercos (before my orders) for almost 6 years, and the evolution is constant... Always evolving. Excellent system for the representative, I only use it via cell phone and it is complete.
I found Mercos through a recommendation from a friend, I started using it in 2018 and it was a game changer in my office. With this tool I was able to organize my office precisely.
As the friend below said, I do not recommend the company. bad service. bad sellers. bad support. Mobile apps don't work properly. bad. I do not recommend.
Muito bom! De fácil utilização, vc não perde os dados do pedido caso fique inativo. Recomendo
Very good! Easy to use, you won't lose your order data if it becomes inactive. I recommend
They are false in their information, to sell they are not honest in their information, the test becomes a contract and when it comes to helping, they are just mercenaries... unlike the platform that is really good, but unfortunately is made up of people who promise things they don't even know how to do ...Due to the service and dishonesty of information, not even free.
I have been using Mercos for 10 years and since its implementation we have only had success and success in choosing, I combine technology with practicality in synchronizing with our system and I offer to share these tools and innovations.
The best sales system on the market, they are always innovating and improving, not to mention that the system serves all segments and company sizes. I'm a user and fan of the system... Especially if you're a small entrepreneur who works in sales, stop wasting time, and implement Mercos, I'm sure you'll love it.
The Mercos System has resources that cover everything from representatives to industries. Large and small companies use this system that makes it possible to control customer history in the palm of our hands.
I've been using the platform since 2016 and it serves me very well, as I see constant improvements and updates. Whenever I needed it, access to support was quick and easy, as well as the response and solution. Recently I had to do a reconfiguration and I spoke on the phone with the customer service representative, Leonardo Fritz, who guided me and quickly resolved the issue.I am satisfied with the platform and support.
Very good platform, well planned and functional, and the service is very fast, attentive and objective. I was attended to by Paloma, who immediately resolved my doubts and problems, perfection is what sums it up.
The Mercos Sales and B2B Force is an excellent tool, and its agents are always ready to help us, right now I needed help and Kórine responded promptly, very efficiently and quickly, solving my problem! Thank you Kórine
I'm in the testing period, but the tool is being super practical and functional. They extended the testing period so that I could validate with the represented companies in a timely manner. Kelly, who provided my service, was super helpful and friendly, I'm really enjoying the platform.
Excellent sales system. Excellent technical support, Talita, Melissa and Corine are extremely efficient and always clarify all doubts calmly and in easy-to-understand language. I'm a Mercos fan!
The last support calls by Marcela, Larissa and Camila, who assisted me, were very complex and technically specific, but all were resolved. By the way, as always during the 9 years that our company uses the Mercos solution, I have nothing but praise. I felt that they have team spirit and are concerned about the customer. In this way, not only for the collaborators mentioned above, for all, congratulations to the Mercos team!!
Simply awesome tool! Easy-to-use application for external sellers and representatives, agility in placing orders and organizing visits/schedulings. In addition to the panel of indicators for managers and for the sellers themselves to manage their portfolios. Off-the-curve system for b2b commercial management.
I would like to express here my gratitude for the service provided by Paloma and later by Camila.Your service was decisive in hiring us.Human service and full of knowledge.Congratulations girls
I received attentive service from Talita Novaes, Gratitude! super nominate! demonstrated a high knowledge of the platform and answered all my doubts.
The system is incredible. Capable of generating all kinds of reports. It's ideal for keeping the process organized and flowing. I especially appreciate the support service, especially Kórine Bazi Martinelli, for her patience and dedication. I recommend!
We are very well assisted by MERCOS, it was an excellent investment that has helped us organize orders. Regarding the chat service, we only have praise, today I needed support and I was attended to quickly by KÓRINE BAZZI, who carried out the tests I needed on the system and guided us with great speed and efficiency. I recommend!
Excellent sales system and B2B platform that delivers impressive results. Attentive and efficient service and great technical support. In addition to bringing news and constant updates, it is the ideal solution to manage sales and serve customers. I recommend without hesitation 🙂
Mercos always available to provide impeccable support. Practical system and very transparent in information. I do the commercial management of several companies and they all use Mercos.Both the girls in the chat and on the phone directly with Leonardo F. Congratulations!!!
Great system and very attentive service by Cynthia Schatzmann, clarified my doubts and even took those that would not be possible for the development team!
Easiest deployment ever and backed by outstanding support. Service since the presentation of the tool by Carol, as well as the implementation with David Valoski super calm. Mercos today meets our needs and, as a matter of fact, every migration of a system is traumatic, as this one was not.I recommend with eyes closed. Congratulations Mercos, may our partnership continue like this.Thanks
Today, once again I needed help from Mercos, and the attendant LARISSA helped me step by step that I have never, ever, ever had in any other company.With incredible attention and enviable patience, she solved my problem and was available for any future help.
Excellent support, fast service and well dedicated to solving our problem. In particular, I dedicate my congratulations to the Korani attendant who served me very well, she just didn't pay for an açaí for me but that's relevant kkkkJokes aside, but an excellent company, I was surprised, a super solution for anyone who has an ERP without a sales force.
great platform I've been working with them for many years here at my Representation office, I recommend it!!When I needed Franciele Weise support, she took care of me very well, was attentive and solved my problem..
I HAVE BEEN A MERCOS CLIENT FOR 3 YEARS, THE SYSTEM WORKS VERY WELL, WHEN WE NEED TO ASK DOUBTS UNTIL TODAY ALL THE ATTENDANTS HAVE BEEN VERY HELPFUL, ESPECIALLY THE ATTENDANT CAMILA BIANQUE WHO IS VERY FRIENDLY, EFFICIENT AND PATIENT LOL BECAUSE I AM NOT THAT YOUNG ANYMORE AND SOMETIMES I CATCH UP WITH THESE NEW TECHNOLOGIES AND CAMILA AND ALL MERCOS EMPLOYEES, WHENEVER WE NEED IT, WERE PARTNER 10
Excellent System to carry out, manage sales and serve customers through the website that works in conjunction with the Mercos platform. If I were to assemble today what Mercos offers in terms of achievement, management and results, I would need to invest more than R$ 20,000 in developing a platform, in addition to the monthly investment to maintain it.Excellent option!
Great company that delivers quality products and services, with a complete, practical, intuitive, and easy-to-use B2B sales force and e-commerce system that helps organize daily activities.The best on the market.Service always focused on delivering the best experience, solving doubts, and assisting in the success of its customers.Selling with Mercos is always easier. =)
Very integrated and serious company, B2B system for web and mobile very in line with what the market asks, always innovating and adding new features. Partnership department is excellent. Service note 10.
A company with a total focus on providing the best experience for the customer, in addition to continuous improvements, they are always innovating! The consultancy itself made me a professional in e-commerce, it's worth it.
Practical system that generates excellent results.Best purchase I could have made, I always recommend!Personalized and high quality service!
I really admire the tool and the people who serve us. Always very helpful, agile, modern.I highly recommend it and we have been using it without the possibility of discontinuing it for over 3 years.Congratulations Mercos.
The platform is super complete, has a web system, mobile application for Android and IOS. What strikes me the most is the company's dedication to not only providing access to the platform, but also teaching how to work efficiently, with events, lives, videos and publications. Congratulations, you make a difference in the economy of this country.
In general, excellent system !! Service and Technical Assistance are top! The professionals are super qualified and attentive.
The Mercos platform is simply amazing! Since I started using it, my sales and inventory management has become much more efficient and organized. The ease of registering products, tracking orders and generating reports allows me to make strategic decisions much more quickly. In addition, the customer support is excellent, always ready to help and resolve any queries. I recommend the Mercos platform to any company that wants to optimize its operations and boost its results. I am very satisfied with this tool!
The experience of partnering with MERCOS has been very rewarding, as it is a friendly company, focused on the customer and using technology to boost business.
Very integrated and serious company, B2B system for web and mobile very in line with what the market asks, always innovating and adding new features. Partnership department is excellent. Service note 10.
Equipe de implantação e o sistema são muito bons, mas o atendimento de suporte é péssimo!
Deployment team and system are very good, but the support service is terrible!
Everything they wrote is really true, total lack of care. I've been trying to call for 7 days and no one answers, I sent an email to the email provided by the consultant and no response. I need to cancel my contract and they don't care. When selling, attention is full, but support is extremely flawed. Beware people, look for another platform that is more worthwhile. More responsible company than this.
I signed the contract without testing the entire application. From day one I said I needed to print the PDF receipt on a small printer. They never told me that the settings wouldn't print on the little one. When I saw that I couldn't, I asked to cancel. I hadn't paid anything yet, not even the first installment, and yet they came to tell me about the contract and the fine. Complicated
Bad service, slow processes, lack of monitoring in customer service. High investment and no results. Very unsatisfied. Far from what was presented in the negotiated proposal.
As there are complaints, I don't think I'm going to waste time trying to keep talking to these people. I'm going to put it in the hands of my lawyer and find another company.I canceled my card and I no longer remembered that I paid it on account and I no longer ordered from them because the companies I represent do not accept orders placed by Mercus. Right now the service has been blocked after canceling the card, even so they are wanting to charge me almost 1,000.00 for the services not provided.
na hora de me vender foi mil maravilhas depois so problema sistema tinha tudo na hora de usar nada
at the time of selling me it was a thousand wonders after the problem the system had everything when it was time to use nothing
me falaram que o sistema faz uma coisa e faz outra, fui cancelar veio com um monte de coisa pra min pagar sendo que nao me falaram nada.
I was told that the system does one thing and does another, I went to cancel it, it came with a lot of things for me to pay and they didn't tell me anything.
Sistema realmente para representantes e facil, mas ainda falta atendimento.
System for representatives is really easy, but there is still a lack of service.
MUITO CUIDADO! Na hora da contração eles atendem super bem, agora veja o meu caso tive a necessidade de me desligar da plataforma e querem me cobrar por 12 meses sendo eu usando apenas 3 meses.Não tentaram nem negociar comigo, não recomendo verifiquem certinho antes de contratar.
VERY CAREFUL! At the time of the contraction, they serve you very well, now look at my case, I had to disconnect from the platform and they want to charge me for 12 months and I used it for only 3 months.They didn't even try to negotiate with me, I don't recommend checking it out before hiring.
Fora da questões protocolares o canal de atendimento telefônico pode ser melhorado, e muito.
Somos cliente de muito tempo, já indicamos vários parceiros nosso para esta plataforma. O Sistema Mercos funciona muito bem, o castigo maior é conseguir falar com atendente "humano". Desde Fevereiro/22 estamos tentando fechar o B2B, mas infelizmente o atendimento é baixa qualidade por parte do atendente. Parece que só existe esse atendente Gustavo Soares. Péssimo feedback. Infelizmente, é triste, uma empresa com ótimos produtos, não dar atenção aos clientes. A muito tempo foi muito bem atendido pela Miriele, parece q não trabalha mais na empresa.
We are a long-time customer, we have already recommended several of our partners for this platform. The Mercos System works very well, the biggest punishment is getting to speak with a "human" attendant. Since February/22 we are trying to close the B2B, but unfortunately the service is low quality on the part of the attendant. It seems that there is only this attendant Gustavo Soares. Bad feedback. Sadly, it's sad for a company with great products not to pay attention to customers. A long time ago he was very well attended by Miriele, it seems that he no longer works at the company.
QUANDO ATENDEM são muito atenciosos, mas são extremamente demorados solucionar os problemas.Minha empresa está a não sei quantos meses para implantação do sistema, a pessoa responsável pelo atendimento demora uns dois dias pra responder o whatsapp.Acho que falta um pouco de organização.
WHEN THEY ANSWER, they are very attentive, but they take a long time to solve problems.My company is not sure how many months to implement the system, the person responsible for the service takes a couple of days to answer the whatsapp.I think it lacks a bit of organization.
If you are looking for a tool to operate orders, go with them.If you want a tool to track performance and manage your customers, don't buy this tool. The only answer they give about management is I'll put it as an improvement. They don't admit mistakes. Everything for them is improvement. I'm tired of the lack of solution.
Se você procura uma ferramenta para operar pedidos, siga com eles.Se quer uma ferramenta para acompanhar desempenho, fazer a gestão de seus clientes, não compre essa ferramenta. A única resposta sobre gestão que eles dão, é vou colocar como melhoria. Não admitem erros. Tudo para eles é melhoria. Estou cansada da falta de solução.
Sistema prático e de fácil usabilidade. Equipe preocupada com a experiência do cliente. Recomendo!
Gostei muito da plataforma, muito mesmo. Mas parece que é impossivel contratar os planos... falar com algum ser humano ? Impossivel!
Estou tentando contatar o suporte para o contrato do meu plano após o tempo expirado de teste e não consigo contato via telefone, email também sem respostas.
O sistema é muito bom! E agora com o E-commerce está um sucesso. O suporte ficou ruim na pandemia, mas agora voltou a ser muito bom.
Excelente atendimento! Responde em um minutinho e sempre esclarece às dúvidas.
Liguei para adquirir um plano e saber mais detalhes,mas depois de esperar mais de 45 minutos para ser atendido,DESISTI.
SOMOS DA CHEIRO DE CARRO AROMATIZANTES, usamos o sistema mercos a 7 anos, só elogios, sistema pratico ágil e super dinâmico, todas as solicitações ao suporte tanto chat quanto via telefone foram sempre bem atendidas... e nesse momento estamos fazendo algumas integrações com o sistema e vamos voar juntos... FORTE ABRAÇO MERCOS
Em geral o sistema é excelente, mas tivemos um problema recente com a conta de um usuário, ao bloquear todos cadastro não tivemos como reverter, infelizmente o suporte só consegue localizar o usuário que fez, mas não reverter o problema, ficamos muito preocupado se acontecer um erro e excluir todos os clientes das carteiras, certeza que não vão conseguir resolver, poderiam ter no mínimo um back up para utilizar caso acontece alguma erro por parte dos usuário.
Somos clientes, mais em um eventual suporte Não consigo entrar em contato de forma alguma. muito TRISTE!!!!!!
Péssimo, para quem precisa falar com eles por telefone, desiste pois ninguém atende, mais de 1:30 esperando, caso a pessoa tenha alguma dúvida ao contratar não deve ter suporte.
— e-Zine
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